What are the different membership plans?

We offer several membership tiers, each with its own set of benefits. A Community Tier only offers access to our community forum platform, while our Creator and Professional Tiers include full library access, discount benefits, and other exclusive offers. You can find a detailed breakdown of each plan on our pricing page.

How do I access the member-exclusive content?

Once you are logged in, all member-exclusive content will be unlocked. You can browse the library, download files, and participate in the community platform and live events. Content that is for members only will be clearly marked.

To get started, learn how to navigate the Nu Age platform HERE.

How do I update my payment information or change my membership plan?

You can manage your account and subscription details in the "My Account" or "Dashboard" section of the website. Here, you can update your credit card information, switch to a different plan, or cancel your subscription.

Can I cancel my membership at any time?

Yes, you can cancel your membership at any time from your account settings. Your access to member content will continue until the end of your current billing cycle.

What if I have a question not covered in this FAQ?

You can submit a support ticket via email to info@nuagecreatives.com. We are here to help you get the most out of your membership.

Is the content available for download or streaming?

Our video content is available for streaming. All templates and assets are downloadable files. Specific download policies may vary by content type and are detailed on the individual content pages.